Delete your account

Applies to GWC Connect (com.gwc.ai) and gwc-corp.com

From the app

In GWC Connect, open Settings, choose Account, and select Delete account. You will be asked to confirm. The same option is available on the web at gwc-corp.com/app/settings.

Cancel store subscriptions separately

Deleting your GWC account does not cancel a store-billed Connect Pass subscription. To stop future renewals, cancel it separately through Google Play subscriptions or App Store subscriptions before deleting your account.

If you cannot sign in

Email support@gwc-corp.com from the address on the account and ask for deletion. We use the sending address to identify the account, so the request has to come from it.

What happens next

Your account is scheduled for deletion 30 days from the moment you confirm, and we email you to confirm the request. The waiting period gives you time to undo a deletion made by mistake, or by someone else with access to your device.

During those 30 days you can cancel by signing in and choosing Cancel account deletion in Settings, or by emailing support@gwc-corp.com. After the window closes, the account and its data are removed, subject to the retention exceptions below, and cancelling is no longer possible.

What we keep, and why

A limited set of records outlives the account where the law requires it — chiefly billing and payment records, which tax and accounting rules oblige us to retain for a fixed period. These are kept for that purpose only. Other retention exceptions, including backup copies, are described in our Privacy Policy.

Questions about account deletion: support@gwc-corp.com. See also our Privacy Policy.